The speaker Dan Trudan was part of the previous event. To review the most recent speakers list, click here.
Senior Vice President, Customer Service Allstate Insurance Company
joined Allstate in December, 2015, leading Allstate’s five customer-facing
contact centers; which include 24/7 support for property and casualty, life
customers and customer complaint handling. Also under Dan’s leadership is
Allstate’s Customer Insights Lab, which tests new approaches and processes, and
Extra Hands, a capacity-building offering for Allstate’s 10 thousand plus
agency owners. His focus is on delivering an effortless experience for
customers and actionable insights for the company, based on the 8 million
interactions Customer Service handles annually. Dan is currently the Executive
Sponsor for ABLE, one of Allstate’s Employee Resource Groups.
is the proud father of five, including 17 year-old triplets.
Check out the incredible speaker line-up to see who will be joining Dan.