Freshdesk, powered by Freshworks, is a cloud-based customer support software solution that your teams and customers will love! Freshdesk provides a refreshing approach to customer support. By streamlining customer conversations across multiple channels and enabling faster collaboration between teams and co-workers, Freshdesk enables your support teams to provide faster responses (and a better experience!) to your customers.
Freshdesk is part of a suite of SaaS products offered by Freshworks, the leading provider of cloud-based business engagement software ~ transforming the way world-class organizations interact with customers and co-workers. Our other products include: Freshservice (ITSM tool), Freshchat (Customer messaging software), Freshsales (CRM for high velocity sales teams), Freshteam (Applicant tracking system), and Freshcaller (Call center software). Each solution is designed to help companies provide a world class experience to both their customers and their employees.
We're used by over 120,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco. Freshworks has raised over $149 million and is funded by Accel Partners, CapitalG, Sequoia Capital and Tiger Global Management.