Based in San Francisco, California, Sparkcentral
is a messaging customer service platform company with a mission to change the
way customer service is delivered around the world. Ninety-seven percent of
Americans send a message at least once a day according to Pew Research, yet
very few of those messages go to businesses. Sparkcentral aims to change that.
The company wants to spark a movement to connect businesses with customers
through messaging, whether through social media or private messaging channels
such as WhatsApp, Messenger, SMS text, live chat, or any other digital
messaging means. Leading brands around the world rely on Sparkcentral’s
Messaging Customer Service platform, including Netflix, Slack, Jetblue,
Nordstrom and Discover.