Put Your Brand Front & Center

Learn about the available opportunities for solution providers and connect with hundreds of senior level executives this March!


Invitation Only

  • Attendance is exclusive to Senior Customer Experience Executives from the largest, fastest growing, and most recognizable companies in the world
  • Inspiring Speakers and Thought Leaders
  • Forge new relationships and network with Customer Experience Executives of the highest credentials over 2 ½ days
  • Select from visionary case studies, interactive Roundtables, in-depth MasterClasses and dialogue-driven BrainWeaves



  • Collaborate with some of the industry best and create strategic partnerships
  • Learn about innovative new solutions and technologies to help you achieve your current business objectives
  • Meet solution providers with the most cutting-edge technologies in the 1:1 Business Meetings



  • Maximize your time out of the office by customizing your own itinerary
  • 5-Star luxurious venue
  • No exhibition booths – focused, collaborative, one-on-one time with top-tier executives
  • Let's have some evening fun at our dinner and drinks receptions

2018 Speakers

Crystal Collier

Head of Strategy, Programs & Insights
EA Worldwide

Amar Sidhu

Senior Vice President - Client Services

Josue Berlanga

Head of Customer Care
Walmart eCommerce Mexico

Dave Kriesand

Vice President, Consumer Experience Center
Banner Health

Karen Tang

Head of Sales, Customer Success, Support

Watch What Happened

“I had the opportunity to attend the CCW Executive Exchange in Chicago and just wanted say it’s really a great opportunity to interact with leaders from various industries at my level. Also, it’s been beneficial to talk 1:1 with the vendors about challenges we’re facing and how they can help up solve them. It made this experience extremely valuable for me.”

Vice President, Home Services, Home Depot

Interested in attending?


Key Topics of Discuss in 2018:

Leading in Uncertain Times

Reinventing CX - To
Automate or Augment

Upskill Your Frontline into Leadership Positions

The Rise of Cognitive Agents -
A.I to Improve Customer Support

Towards Outcome Centric Measurement

Driving Superior Customer Satisfaction through people 

See Other Topics

Media Partners